Step 1. Installing Application (if already installed, skip to step 4)
From the smart device, download the Withings Health Mate App (if not already installed)
Once the app has been downloaded, click Sign Up.
Select a Product.
Select a device - Scales
Pair your scale to your phone.
Located on the back of the scale, press the button for 3 seconds.
when the scale displays "Start app", click the "next" button on your phone app to start the sync process.
If you received the options listed, on your scale, you have pressed the button for too long. Please go back a step to try again.
Pair your device using Wifi (preferred) or Bluetooth.
Enter criteria's to create your WiThings account.
Setup your personal weight goals.
Your Body+ Weight Scale is now setup. Step on the scale to start your next measurment readings.
Once logged into Health History, click the My Account drop-down menu and select Data Sharing.
Turn on Emergency and Treatment Data Sharing to share your Health History Form and Remote Patient Monitoring results with your healthcare team.
Click the Devices tab. Then, click the Connect button next to the Withings logo.
You will be redirected to login to your WiThings account where you will then be be asked to allow Health History (formerly known as Get Your Health Record) to access to your measurement data. Click allow this application.
Your WiThings measurements will display in the My Journal section. If your data sharing is turned on, it will also display for your healthcare team to review.
Body+ Weight Scale Factory reset
On iOS & Android:
1. Go to Settings for device
2. Select Disassociate this Product then Remove from my account
Device Factory Reset:
1. Hold button on the back of the scale for 8 seconds then release
2. Click button till you select Reset
3. Device will reset. You may get message go.withings.com
4. Apply weight to scale – do not set weight. Scale will then turn off